1. Real living wage

• We commit to pay our directly employed and regularly contracted staff the real living wage as defined by the Living Wage Foundation.

2. Fairer Hours and Contracts

• We commit to only use zero or minimal hours contracts when it is mutually beneficial and accepted by both us and the employee.

3. Employee Well-being

• We will actively support and encourage employee well-being treating those with legitimate sickness in a fair and respectful manner.
• We will promote access to impartial support and advice for employees with physical and mental health needs.

4. Employee Representation

• We commit to having a way where every employee can make suggestions or raise issued with senior management.

5. Diversity and Inclusion

• We commit to encouraging diversity at key stages of recruitment, selection and retention of employees.
• We commit to having robust measures in place to prevent harassment or victimisation in the workplace.

6. Environmental Responsibility

• We care about the environment and encourage the development of good environmental practice as an organisation, seeking to minimise our impact and commit to improve it.

7. Pay Fair Tax

• We commit to pay our taxes where applicable, only use tax allowances for the purpose intended, and be transparent in our relationship with HMRC.

8. Commitment to Customers

• We have a clear commitment to our stakeholders and prioritise addressing and learning from stakeholder feedback, seeking to put negative issues right.

9. Ethical sourcing

• We commit to ethical sourcing of anything we purchase, such as by applying standards set out in the Ethical Trading Initiative Base Code where relevant.

10. Prompt payment to suppliers

• We commit to paying our suppliers promptly, and within at least 30 days.