Hi, I’m Jo Miller!

I suppose you could say I am a HR professional by background but my passion is talent and people. I truly believe that within your business your people are everything. They are your business. They represent your brand and take care of your customers every day. They should be your biggest ambassadors.

Making a difference

I’ve spent a lot of my career working in recruitment in the public sector. I loved that what I was doing contributed directly to the quality of lives in my community. It was fast paced and exciting. Recruiting Police Officers, Firefighters, Social Workers, I knew what we were doing was so important and genuinely making a difference.

It shouldn’t be that hard

The organisation I was working for was going through a lot a change and I was excited to be leading that for a long time.  But it took it’s toll.  A few years ago I was on holiday, exhausted from work and in desperate need of the break, but something just didn’t feel right. 

I tried to enjoy the time with my husband and daughter but the longer the holiday went on the worse I felt.  Then suddenly dawned on me.  I really, really did not want to go back to work.  It was more than the usual post-holiday blues.  I needed a change. Six months later I left my job.

Rediscovering my passion

The plan was to take some time out and then look for another leadership role in HR.  Well that didn’t happen.  After only a few days I quite literally fell into teaching and assessing for Apprenticeships.  I realised straight away that this was the start of a new direction for me. 

I worked on few different programmes but it was the Management and Leadership ones that I enjoyed the most.  If you have a great manager or a terrible manager it makes such a difference to how you feel about work.  It felt amazing to help people develop their skills and confidence to manage, knowing what a difference that would make to everyone in their team.

Focus on the people not the process

I started working on different courses and I loved those lightbulb moments.  You know, that moment when something you’re talking about suddenly makes sense to a person and they see things in a new light for the first time.  I was having so much fun!  But I quickly realised that delivering qualifications wasn’t for me.  Sticking to the criteria and ticking the boxes was too restrictive.  I wanted to be able to explore all the questions and issues the learners had that were specific to their circumstances but there wasn’t enough time.  I had to stick the awarding bodies plan instead.

My mission began

That’s when I decided to set up my own business.  I wanted the flexibility to be able to work with businesses and leaders to really understand their situation and find solutions that worked for them.  I still believe that Qualifications have their place.  Talent Connected is about giving people tangible skills and techniques that are relevant to them that they can put into practice and start achieving results straight away.

Want to build a high performing team?